From Reactive to Strategic: Redefining Pharmaceutical Service Partnerships
Pharmaceutical manufacturers who operate in regulated environments face increasing pressure to maintain compliance, minimize downtime and meet growing production demands. To support these priorities, your service must move beyond a reactive approach to become a strategic partnership aligned with quality systems, risk tolerance and business objectives.
Join this complimentary webinar to learn how STERIS’s Pharmaceutical Custom Care Service Program delivers value through a tailored, Customer-centric service model. Discover how a customized approach to service can help reduce risk, improve operational predictability and minimize disruptions to GMP operations, while enabling teams to stay focused on core manufacturing priorities. Gain insight into how this approach differs from standard preventative maintenance and supports both immediate needs and long-term facility goals.
Meet the Presenter
Prantik Biswas
Prantik has over a decade of industry experience, with expertise in engineering and product management spanning medical devices, sterilization and decontamination offerings.
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He holds a Master of Science degree in Engineering as well as an MBA, combining strong technical depth with business and commercial leadership.
At STERIS Life Sciences, Prantik leads portfolio management and new product development for the equipment service business, supporting the full installed base of capital equipment. His work focuses on strengthening service as a commercial differentiator, driving innovative and differentiated offerings and ensuring STERIS remains a trusted partner to Customers across the Life Sciences industry.
Prantik also contributes to cross-functional collaboration and continuous improvement initiatives, aligning product strategy, engineering execution and Customer needs to deliver long-term value and sustainable growth.
We’re Here for You
Your needs are unique – so is our approach. Discover how a partnership with STERIS can reduce risk and improve sustainability and efficiency at your facility.
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